Hi Business Partners,
Hope you are doing great!!
please send me an updated copy of your resume and below details to: satish@srinav.net
Position: Production Support BSA
Location: Beaverton, OR
Duration: 6+ Months
Rate:40/hr
Relevant Experience (Yrs) :
* 7 years Production Support BSA(Business Systems Analyst)
Skills/Roles required for this position:
Must have:
· Strong experience supporting Microsoft servers and Web services solutions.
· Troubleshooting, root cause analysis, and issue management experience.
· Excellent communication of complex topics to a diverse audience and positive customer service skills.
· Exceptional written, verbal, and interpersonal communication skills with management, technical peers, and business stakeholders.
· Demonstrated ability to build positive business relationships and influence collaboratively across IT and business partners.
· Ability to work with onshore/offshore teams (VDI), and communicate using virtual communication tools (phone, conferencing, WebEx meetings, IM).
· Ability to operate in a diverse, complex, high visibility support environment with multiple, competing priorities (Tolerance for changing priorities,
patience, and work well with others when under pressure.)
· Strong information seeking skills and a drive to make things happen.
Ø Ability to analyze & identify risks or problems before they occur, take proactive actions, and balance "fire-fighting" with prioritization/batched patching.
Ø Self starter, motivated by improving application stability and supportability through documentation, standardization, and best practices.
Ø Ability to re-engineer processes with a mindset of eliminating waste.
Nice to have:
· Demonstrated leadership ability, including ability to motivate and coach others within team.
· Supporting and troubleshooting internal and external hosted (SaaS) solutions.
· Sharepoint Administration experience.
· Experience with improving Support services and configuration.
Bonus Points:
· Experience with LEAN-developing A3 & Incident Reports.
· ITIL experience…
If you interested in this job position mentioned please response with your resume in MS word format with these details:
Full Name:
Current Location:
Contact No (Cell and Landline):
Email ID:
Visa Status:
Availability:
Currently on Project (Y/N):
Open to relocate:
Total Exp
SSN(Last4Digits):
Employer details:
Thanks & Regards
Satish
Srinav
satish@srinav.net
301 223 3002
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