Innovations technological

Please send the matching profile to mike@dwlabs.com

 

Need Remedy Administrator

 

Location: Reston, VA

 

Duration: 6 Months

 

F2F required after phone

 

Skills:

 

• Functional knowledge of BMC ITSM Remedy Software modules supporting Service Management tools (e.g., Incident, Change, Problem, Asset, ADDM, SRM )

• Extract data, format and run reports, or perform specific analytical functions using ITSM application modules e.g. Incident, Change, Problem, and Asset.

• Provide ITSM product support to business unit customers using the ITSM software.

• Support business solutions built upon the ITSM Remedy application running in this environment in terms of efficient performance or obstacles to smooth production.

 

 

 

 

 

 

 

 

 

Thanks & Regards

Mike Clarke ..?

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