Innovations technological

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I have an urgent opening on Genesys IVR Developer Position with my client. Please send me the resumes with full name, contact details, Rate, and availability date.

 

Requirement details:  

Title                 : Genesys IVR Developer

Location          : Jackson, MI

Duration         : 6 Months

Rate                : Market

 

Technical Skills & Knowledge:  

 Job Description:

 

·               Experience 5 – 7 years

·               Manages scope, functional and Non-functional requirement for the entire project;

Works in close co-ordination with design & delivery team;

·               Responsible for functional risk management and any issue resolution in the project;

·               Disassembling the system into subsystems or components;

·               Should be able to provide business process re-engineering solutions for the problems raised by the customer

·               Does on time delivery and has /high dependability factor without follow ups.

·               Takes responsibility for resolving a crisis situation and sees that it comes to a logical conclusion (even if beyond one's direct deliverable)

 

Technical Skills Required:

1. Genesys Interactive Voice Response Unit is the IVR Application
2. Genesys GPlus Adapter integration with SAP CRM 5.0/SAP CRM7.0
3. Genesys Voice Portal Provisioning Tool
4. Genesys CTI

 

Thanks & Regards

 

Srikanth Lingala
Ph: 630-242-6423 Ex: 215

Fax: (630) 206-2397
Agile Enterprise Solutions Inc || "Ensuring Client's Success"||
srikanth_lingala@aesinc.us.com

www.aesinc.us.com

 

 

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