Direct Client Need......... Business/Systems Analyst with Call Center Experience

Hi ,

Need GC/GC-EAD/TN/Citizens

Position: Business/Systems Analyst with Call Center Experience

Location: Hopewell, NJ

Duration: 4 Months Contract

 

Qualifications:

Need candidates who can come for in-person interview

 

·         Experience working in technology organizations supporting Call Centers and familiar with the domain, someone who would share her/his know-how from their prior engagements.

·         Truly capable of facilitating sessions with business/operations partners and engage them into brainstorming sessions to gather and refine requirements.

·         Both waterfall as well as agile methodology exposure is required.  

·         Both BRD, HLD and Agile user stories are required.   Use cases and use cases relationship diagrams are required.

·         Former background in software development is necessary as well –candidate has to communicate with development teams and developers – therefore has to be able to grasp constraints and ideas and translate into requirements proposals to business.

 

Required Qualifications:

·         Business Analysis - Agile Methodologies             

·         Business Analysis - Domain Knowledge - Telecommunications              

·         Business Analysis - Requirements Gathering    

·         Business Analysis - Requirements Management              

·         Technical Writing - MS Office  

·         Business Analysis - Waterfall   

 

If you are interested please send your resume to saratk@xperttech.com

 

Thanks & Regards,

 

Sarat Kumar

Technical Recruiter

 

400 W Cummings Park, Suite#2850

Woburn, MA-01801

Email: saratk@xperttech.com

Phone: 781-312-7716

www.xperttech.com

 For Job Updates

 


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