Hi All,
Kindly send your profiles to sudha@empowercsi.com and for the below mentioned position.
Role : Remedy "Technical Analyst"
Notes: We are NOT looking for Remedy Developers or Admin, we need people with Analysis experience and Remedy.
Location: San Jose, CA
Duration: 12 months +
Openings : 2
Responsibilities:
* Communicate with business owners to understand business requirements
* Define functional specification for projects based on business requirements
* Analyze resource requirements and identify risks associated with projects
* Provide day-to-day coordination and quality assurance for projects and tasks
* Interface with developers and business owners for project requirements and scope
* Perform risk management and change management on projects
* Assist with internal process improvements
* Hands-on Skills in Remedy development/ production support including ARS Mid-Tier, Remedy ITSM, Remedy Knowledge Management (RKM) etc.
Requirements
* B.S. in a technical discipline or equivalent experience
* 4+ years of IT experience
* Strong communication and coordination skills
* Strong experience on Remedy and Knowledge base
*Strong understanding of the SDLC process
*Very organized and extremely detailed oriented
Thanks & Warm regards,
Sudha J
sudha@empowercsi.com
www.empowercsi.com
510-995-7621 (W)
Gtalk - ecsi.sudha@gmail.com
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USA :510-512-8069(W)|510-371-5544(C)|510-578-8255C|510-740-3549(F)
UK :044-137223-6323
India :91-9940045456
http://www.empowercsi.com
Empower Consultancy Services Inc
USA| United Kingdom| India
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