Hi Partners,
Greetings from Pramod of Skymax Industries!
We have an excellent Sr. Business Analyst who is available for projects immediately.
Please send your requirements to pramod@skymaxindustries.com
Name: Shailaja
Current location: OH
Please find the Summary of our candidate:
Professional Summary:
● 7 years total IT experience with 6 years IT Service Management Business Analyst specializing in various Life Products – Quote Process, Purchase and Payments.
● Ran JAD sessions to finalize LLDs for IT service projects.
● Supported deployment of numerous apps & fix packs in different SDLC projects including Agile and Scrum based projects
● Hands on with various BRDs, Functional Specs, DFDs, UML based SDAP Models and other HLDs and Use Case Diagrams
● Significant project work involving Business UAT, Systems Integration Testing and Functional Checkout testing.
● Designed and developed Test Strategy, Test Plans and Test Cases for Verizon's PAYD web app in MSDN IDE
● Led the TDD sessions to write User Stories and Test Cases for the application under test
● Hands-on in analyzing services and its GAP analysis.
● Hands on experience in identifying service requirements, documenting business requirements, and drivers associated with SLEs
● Able to liaison with other service design and planning activities in progress
● Extensive knowledge of service portfolio management
● Intermediate experience in MS Visual Studio - Web Content Management System
● Experience creating, maintaining and reviewing of SLAs and OLAs and other service level managements documents and vendor contracts.
● Intermediate skills in Data Modeling, ER diagrams and few object oriented system models
● Used Clarity and MS Project for Deployment Central and MEGA Project tracking
Membership and Certifications:
● Member – IIBA®
● Certified – ITIL® v3 Certificate in IT Service Management
● Certified – MS Visual Studio - Web Certified Technology Specialist ®
● Project Change Management – US Bank
● Requirements Management (Best Practices) – Verizon Inc.
● Certification in AML KYC Control – US Bank
● QuickBooks® Pro - Intuit Small Business Management
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Thanks & Regards,
Pramod
Technical Recruiter
SKYMAX LLC.
Email ID: pramod@skymaxindustries.com
Website: www.skymaxindustries.com
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