Hi Partners,
Kindly let me know if you have any consultant for the following requirements.
Position: Desktop Support Engineer
Location: Kansas City, MO
Duration: 3 months
Job Description
Responsible for handling network printer related tickets.
Responsible for handling Patch management, Antivirus management, Asset management.
Handle escalations, VIP incidents and SLA breaches
Maintain Anti-Virus and Patch upgrades, patches etc.,
Maintain and Administer Tivoli End Point Manager
Knowledge of administering OS image management and deployment related activities
Skillset:
Understanding of ITIL V3
Understanding of Desktop & Laptop backup
Tivoli Asset Management; R-Admin; IBM Big Fix tool;
Understanding of GoTo Meeting, McAfee, Wavelink etc.,
Certified Microsoft MCP / MCTS
Proficiency with Desktop Support related tools.
Microsoft SMS/SCCM; VMware View Manager 4.1
Thanks & Regards
Raja
Burgeon IT Services LLC.
619 New York Avenue, Claymont, DE 19703
Phone No. : 302-338-9683; 302-220-4724, Fax : 302-355-1559
Email Id : recruiter@burgeonits.com Website: www.burgeonits.com
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