Hi Associates,
Please let me know if you have any consultant for the following requirement.
Kindly Send Resumes to ram@burgeonits.com
Position: Windows Admin
Location: Redmond, WA
Duration: 6+ months
SKILLS:
§ Windows Server 2012 / 2012R2 / 2008
§ Troubleshooting core OS issues
§ Failover clustering
§ DNS/DHCP scopes
§ Virtualization with Hyper-V
§ Active Directory
§ Understanding of basic networking and storage
§ MCSA/MCSE – 2012.
Job Description:
ü Remote support for the servers.
ü Provide incident support for the hardware related events that occurs on physical servers and resolves them remotely as much as possible and escalates to site services teams as necessary.
ü Responsible for end-to-end incident management scope.
ü Handle proactive and reactive tickets to restore the server/services.
ü Work with third party support teams for handling hardware issues.
ü Console Monitoring
ü Escalation Management, Knowledge Management, User & stakeholder management, Problem Management
ü Participate in Major Incident calls and help drive resolution
ü Extended Third Party Interaction as required
ü Participation in Projects / Initiatives
ü Extended user communication needs
Thanks & Regards
Ram
Technical Recruiter
Burgeon IT Services LLc.
Phone: 302-338-9683, Fax: 302-355-1559
Email: ram@burgeonits.com, Website: www. burgeonits.com
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