Innovations technological

Hello,

Please respond with any available profile to vidya.sagar@cybsearch.com or can call me at desk 832-510-8465 for further queries……

Job Title: Cisco Voice Engineer

Location: Woodlands TX/St Cloud MN

Rate: $65-70/hr. All Inclusive C2C

Hire: Telephonic

Requirements:

·         Must have 4+ yrs of Cisco VOIP Installation, Management and Monitoring of call manager cluster including:

o   Configuring class of service and Call admission control

o   Configuring call manger features and services

o   Configuration of call signaling protocols on Voice Gateway, MGCP and SCCP

o   Configuration of Voice Gateways, Gatekeepers, and SRST

o   Configuration and Instillation of Voice Interfaces like E1 & T1 Lines (CAS and PRI ) Skills

·         HUGE PLUS- Experience w/  Implement and tune vector programming for Avaya Customer Focus Center. Document and manage DNIS and VDN assignment. Also helpful -manage station and trunk Move / Add / Changes (MACs) for Avaya telephone systems at The Woodlands offices.

·         Mentor Client telecom teammates in deployment methodology and technical best practices.  Deliver new best practices to the team as they are defined.

·         Assist in the development of contact center documents for design, implementation, testing plans, maintenance plans, and any other contact center related customer deliverables

·         Perform application development for self-service IVR applications and/or call routing as needed by the contact center team

·         Assist the contact center team with implementations/upgrades/configurations as needed

·         Ability to communicate effectively and constructively

·         Must have strong documentation skills, with attention to detail, and experience working within teams on projects from conception to completion

Thank You

Sagar

Vidya Sagar

Sr. Recruiter

Cybersearch, Ltd

Vidya.sagar@cybsearch.com

Phone: 832-510-8465

fax: 847-357-0219

2nd fax: 928-223-9796

YIM: sagar.virtue

Gtalk: vdsgr61