Hello,
We are looking for Middleware Application Support Analyst for our client based @ Irvine, CA
TITLE: Middleware Application Support Analyst
LOCATION: Irvine, CA
DURATION: Long Term Contract
In-person interview required
Timings:
· Monday to Friday, 8 AM to 5 PM.
· Must be available for on-call during evening, nights, weekends and holidays.
Description: The Application Support Analyst is primarily responsible for supporting multiple functional rich high availability business applications and highly demanding business users. Additional responsibilities include but not limited to trouble-shooting complex issues, managing critical incidents and bridge calls, problem analysis, process improvement, automating repetitive tasks, maintaining knowledge base and documentation.
- Assume ownership for Level 2 support for escalated incidents
- Support web sites (application, middleware & infrastructure tiers) both within the organization and external at the hosting provider
- Upon service restoration, document the work around in a Knowledge Article
- Perform Resolving Manager role for major incidents to ensure speedy service restoration
- Work closely with L3 support and the Middleware design team to identify supportability requirements early in the development cycle
- On-board new Middleware technologies, including facilitation of the training sessions, and playing the SME role for future review sessions
- Create Problem Records, perform root cause analysis and work with the Level 3 team to prioritize bug fixes
- Participate in risk and security related activities including Disaster Recovery/Business Continuity, Audits, Remediation, DDoS, WAF, Access Administration/Review
Requirements:
- 3 - 5 years' experience in Application Middleware Administration in technologies related to the web (Tomcat, Apache, WebLogic, etc)
- Experience supporting Java apps in a production environment
- Unix experience (on Linux or Sun Solaris) including scripting
- Knowledge of web hosting infrastructure components and web technologies and trends
- Understanding of the network, security and database environments that web applications are built around
- Understanding of networking, firewall, and traffic management
- Understanding of TCP/IP concepts
- Working knowledge of application and web security controls
- Experience with any of the listed technologies preferred: FogLight, Remedy Incident Management, LDAP or Active Directory, F5 BigIP load balancer, Internet Web Caching, Web Analytics, Adobe CQ5
- Experience working in an Agile environment desired
- Working knowledge of ClearCase/ClearQuest, CVS, or other source control system desired
- Database experience including SQL knowledge
- Strong verbal, written and presentation communication skills
- Ability to effectively document knowledge and train others
- Well-developed analytical troubleshooting and problem resolution skills, including the ability to analyze complex situations
- Excellent inter-personal skills including strong facilitation and coordination skills
- High level of initiative and ownership mentality
- Four year degree
Look forward to hear back from you soon.
Mahesh
WistaciaSoft Inc
411 Hackensack Avenue
Ste 200, Hackensack, NJ - 07601
Direct: 201-668-2978 |
Email: Mahesh@WistaciaSoft.com |
URL: www.wistaciasoft.com |
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