Innovations technological

Role : SalesForce BA

Location : East Coast & Santa Clara

Duration : 6 + Months

Primary Skills: Salesforce.com ADM201, Sales Cloud or Service Cloud Certifications Preferred

Description:

Business Analysts will work onsite with customers to elicit and analyze their requirements, develop designs, and implement salesforce.com. Specific areas of concentration include:

· Build a clear requirements development strategy for each customer engagement.

· Strong understanding of SalesForce's capabilities and limitations and can clearly communicate those to customers.

· Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.

· Responsible for identification and inventory of customer process pain points and gaps in best practices.

· Perform rapid analysis and decomposition of complex business information into technical process components.

· Perform business process modelling, User experience modelling and basic technical architecture diagramming.

· Can interpret technical and business strategy roadmaps and apply a detailed technical solution.

· Comfortable building and demonstrating prototypes in SalesForce.

· Strong presenter to C Suite level audiences as well as technical teams.

· Comfortable with heavy involvement in user acceptance test planning.

· Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)

· 3+ years' experience as a Business Analyst.

· Experience with salesforce.com configuration preferred

· Experience with salesforce.com custom development preferred

· Strong presentation and communication skills

· Located and able to work in the U.S. and able to travel up to 40-60%

Salesforce.com ADM201, Sales Cloud or Service Cloud Certifications Preferred