Hi,
Please find the below position and respond back to me at praveenk@xperttech.com
Position: 1
Job Title: Genesys Developer
Location: Hartford, CT
Duration: 6+ Months
Billing Rate: $DOE/Hour
Job Description:
1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center
2. Application Operation, Maintenance and Development
3. Genesys Voice Portal (GVP) and Framework
4. Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components
Position: 2
Job Title: Genesys Administrator
Location: Hartford, CT
Duration: 6+ Months
Billing Rate: $DOE/Hour
Required Qualifications/ Key Skills:
1. Genesys 7.x & 8.x experience (GVP/CIM)
2. Genesys Reporting experience in (Infomart or CC pulse)
3. Infrastructure Implementation of Changes, Releases and Upgrades
Good to have:
1. Nuance Framework
2. Verint v11
3. Cyara
Thanks/Regards,
Praveen Kumar
400 W Cummings Park
Suite#2850
Woburn, MA-01801
Email: praveenk@xperttech.com
Phone: 781-780-2939 Ext 3005
Fax: 978-405-5040
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