Innovations technological

Hi,

Hope you are doing good, if you are comfortable with this requirement please let me know.

Please reply at  kapild@infiCareTech.com

Role: Network Engineer

Location: Boston, MA

Duration: 6 Months

Client is looking someone who can come for F2F.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES: Network Engineer

·         Respond and resolve tickets and incidents in accordance with EOHHS IT policies and procedures as they relate to customer support and updates

·         Maintain inventories of all EOHHS IT assets using the EOHHS inventory collection process to secure Commonwealth assets.

·         Manage the upgrade of hardware & software when necessary to insure that all services are provided in a secure and timely fashion.  This includes but is not limited to new Anti-Virus, Operating System patches, or other mandated software upgrades as directed by EOHHS standards and practices.

·         Clearly communicate and/or escalate to their supervisor any IT operations issues or disruptions (planned or unplanned) to minimize user impact. 

·         Assist Telecom with movement of IP phones as required. 

·         Work collaboratively with internal and external groups in a team environment to improve overall customer service and support.  

·         Provide / Utilize any and all resources available through EOHHS and other sources for assistance with problem resolution.

·         Implementation of EOHHS IT enterprise images for Desktops /Laptops according to EOHHS procedures and policy to insure a consistent environment.

·         Responsible for timely response and support during scheduled and authorized non-business hours to insure continuity of services to the network environment.

·         Install and move assets as required according to EOHHS policies and procedures

·         Assist / lead with meetings special projects and other requests as required to maximize the efficient use of IT resources.

·         Complete all activities within EOHHS security policies and practices to insure the safety and privacy of data, its clients and its resources.

·         Act as the contact person for office wiring/cable installations and performs related duties as required.

·         Required to travel to various sites as needed or requested.

·         Participate in team meetings as required

·         Manage site specific projects as related to network infrastructure & server support

·         Install, configure and support state issued mobile devices

·         Troubleshooting and resolving Network issues and infrastructure as required.

·         Configure and maintain backup and restore process to include swapping tapes, restoring files, and transfer of media in accordance with EOHHS policies and procedures

·         Support, trouble shoot and configure remote access to assist network users with connectivity to EOHHS network from non-magnet connections.

·         Participate in the development of the documentation of servers, infrastructure and practices by providing written and/or verbal communications to effectively maintain a resource of standard practices.

·         Provide consultative IT services to IT management and site teams as needed

·         Mentor other IT professionals to insure their professional growth and skill set improvement

·         Utilize Network Administrative Tools to manage the network and ensure efficiency of system resources

·         Build and restore severs as required

·         Maintain Disaster recovery package for server rooms as required

·         Review server event logs on a daily basis to ensure optimal performance and identify potential issues

QUALIFICATIONS REQUIRED AT HIRE:  (List knowledge, skills, abilities)

·         Knowledge of hardware /  Microsoft Desktop & Server operating systems through current version

·         Experience supporting MS Office Suite

·         Experience working with Active directory

·         Knowledge of and experience with the Local Area Networks (physical and logical).

·         Knowledge of capabilities and limitations of computer hardware, Servers, PCs, Laptops, Printers & Peripherals.

·         Knowledge of IT industry standards.

·         Ability to communicate professionally both verbally and written with peers and management

·         Ability to follow oral and written instructions

·         Ability to life up 35 lbs and push 65 lbs.

·         Ability to understand the laws, rules, regulations, policies, and procedures, standards and guidelines governing all EOHHS activities

·         Knowledge and experience with basic security measures and requirements

Regards

Kapil Verma

InfiCare Technologies| 22375 Broderick Drive #225 Dulles VA 20166 |

703-574-8641 Direct |  kapild@infiCareTech.com

www.infiCareTech.com  

Servicing our clients since 2001    MBE/ DBE Certified in VA, MD, PA, NJ, NC, CA 

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