Innovations technological

Business Systems Analyst with Salesforce CRM

Start date – March 1^st.

Status – must be GC EAD, Green Card, or US Citizen

Location – Minneapolis, MN or Appleton, WI

SUMMARY

Our client is looking for a fully qualified business systems analyst who supports both the systems

and the processes within a project, acting in a liaison role between the business and IT. This

individual will support projects by drafting requirements, performing updates, and potentially

designing and executing test cases. Salesforce experience is a must.

RESPONSIBILITIES

• Reviews, analyzes & evaluates complex business systems, processes and user needs.
• Resolves highly complex issues using simple, nontechnical language. Can also consult

with IT Personnel in a more technical manner and other business areas (i.e. Legal and

Compliance) to help with resolutions.

• Manage and successfully deliver moderately complex projects. At times may provide

and lead the direction of others.

• Defines scope, objectives and requirements (user stories in this case) on moderately

complex projects. Assists in defining and designing system requirements and

recommends solutions to moderately complex business needs.

• Assists in defining, developing, and providing information and analysis to drive and

support decision making for moderately complex processes and business operations for

internal and external customers.

REQUIRED SKILLS

• Over 4 years of experience in the business system analyst field or related area
• Technical expertise and strong understanding Salesforce/Customer Relationship

Management

• Moderate levels of analysis and independence
• Solid working knowledge of systems design process and methodology as well as

knowledge / use of systems tools including but not limited to Microsoft Office Suite and

other applications / software as required

• Familiarity with testing tools

Thanks,