Title:- Services Now Technical Consultant
Location:- Bala Cynwyd, Philadelphia
Duration:- Six Months
Rate:- $50/Hrs on C2C
Note : Please share the resumes to deepak@kanisol.com OR You Can reach me at 609-952-6460
Must have skills: Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc)
Job Description
· Technical Consultant will be responsible for Support of the Service Management product/tool suite
· Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team
· Resolve L2/L3 tickets
· Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program
· ServiceNow development and support experience of 5 years plus.
· Thorough understanding of ITIL best practices and common IT Service Management processes
· Experience of working on Transformation/Migration projects of ServiceNow
Certifications
ServiceNow Administration
ITIL foundation Certification
Thanks & Regards,
Deepak Kannoji
Kani Solutions, Inc
Phone: 609-952-6462
Email: deepak@kanisol.com
Skype: kannoji.deepak
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