Dear Associates,
-- Wishes for the Day !!!
We Need consultant for Java/Genesys CTI Developer
Please share suitable profiles to thomas.brown@panzersolutions.com
Job Title: Java/Genesys CTI Developer
Location: Columbus, OH / Tampa, Fl/ Wilmington DE
Duration: 6- 12 Months Contract
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Candidates need Java skills with CTI Telephony Integration along with C++ and Multithreading
Intense development skills on CTI Side
Need to have a good understanding of phone functionality and embedded programming
Columbus is the preferred location but candidates may sit in Wilmington or Tampa.
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Job Requirement
Qualifications:
Very strong in Java/C/C++ development
Strong experience and knowledge of multi-threaded Java SE, C++, Dynamic HTML/Web/JavaScript, Subversion, Eclipse, build methodologies using ANT/Maven.
Excellent working knowledge of socket programming in Java and C++. Network and client server programming is essential.
We also have a few small apps developed in Visual Studio which combine C++ with C#.
5- 10 years experience in a semi-structured development environment.
Experience with scripting, PERL, command scripts, some light SQL of any variety is a plus
Five years plus (5+) experience in Contact Center Technology (Genesys CTI Framework, IVR applications, MQ, Voice Communication technology (AT&T, MCI, etc.,) and Complex Software development.
Able to collaborate and work with the IVR, Web Phone, Telecommunication and LOB Desktop Applications Integration, Webstats MIS, MQ and DP team members to resolve production issues as well as implementing new complex solutions.
Able to create and/or modify complex Genesys routing strategy using Genesys IR Designer (reusable parameter driven routing rules) in accordance with high level specifications and application support.
Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X).
Strong understanding of various network elements; i.e. ISDN, DSL, DS1 circuits, DS3 circuits.
A solid base of data networking knowledge as well as VOIP technology will be required for this position.
Experience with T1/PRI circuit design, provisioning and troubleshooting.
Working knowledge of the Genesys Framework and Management layer including installation and configuration.
Working Knowledge of Genesys Configuration, Management, Media and Solutions Layers and associated objects and their relationship to the switching systems as well as Genesys OCS product.
Working Knowledge of Genesys CC Pulse and the ability to create, modify, and maintain templates.
Must be willing to provide 24X7 production support (rotating basis and in emergency cases).
Must be flexible and process-oriented.
Must have terrific analytical and troubleshooting skills.
Excellent project management skills.
Excellent communication skills (Written and oral).
Strong negotiation, facilitation, and issue resolution skills. Excellent problem solving and analytical skills.
Proven leader.
Self-motivated.
Location: Columbus, OH / Tampa, Fl/ Wilmington DE
Duration: 6- 12 Months Contract
-----------------------------------------------------------------------------------------------------------------------------------------
Candidates need Java skills with CTI Telephony Integration along with C++ and Multithreading
Intense development skills on CTI Side
Need to have a good understanding of phone functionality and embedded programming
Columbus is the preferred location but candidates may sit in Wilmington or Tampa.
------------------------------------------------------------------------------------------------------------------------------------------
Job Requirement
Qualifications:
Very strong in Java/C/C++ development
Strong experience and knowledge of multi-threaded Java SE, C++, Dynamic HTML/Web/JavaScript, Subversion, Eclipse, build methodologies using ANT/Maven.
Excellent working knowledge of socket programming in Java and C++. Network and client server programming is essential.
We also have a few small apps developed in Visual Studio which combine C++ with C#.
5- 10 years experience in a semi-structured development environment.
Experience with scripting, PERL, command scripts, some light SQL of any variety is a plus
Five years plus (5+) experience in Contact Center Technology (Genesys CTI Framework, IVR applications, MQ, Voice Communication technology (AT&T, MCI, etc.,) and Complex Software development.
Able to collaborate and work with the IVR, Web Phone, Telecommunication and LOB Desktop Applications Integration, Webstats MIS, MQ and DP team members to resolve production issues as well as implementing new complex solutions.
Able to create and/or modify complex Genesys routing strategy using Genesys IR Designer (reusable parameter driven routing rules) in accordance with high level specifications and application support.
Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X).
Strong understanding of various network elements; i.e. ISDN, DSL, DS1 circuits, DS3 circuits.
A solid base of data networking knowledge as well as VOIP technology will be required for this position.
Experience with T1/PRI circuit design, provisioning and troubleshooting.
Working knowledge of the Genesys Framework and Management layer including installation and configuration.
Working Knowledge of Genesys Configuration, Management, Media and Solutions Layers and associated objects and their relationship to the switching systems as well as Genesys OCS product.
Working Knowledge of Genesys CC Pulse and the ability to create, modify, and maintain templates.
Must be willing to provide 24X7 production support (rotating basis and in emergency cases).
Must be flexible and process-oriented.
Must have terrific analytical and troubleshooting skills.
Excellent project management skills.
Excellent communication skills (Written and oral).
Strong negotiation, facilitation, and issue resolution skills. Excellent problem solving and analytical skills.
Proven leader.
Self-motivated.
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Thanks and Best Regards,
Thomas Brown | Technical Recruiter
Work:203-652-1444 Ex No : 126
Fax: 203-286-1457
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